This website is operated by Lvchun Saien Trading Co., Ltd.
Below are some common questions from our customers.
-
1. What are scannable cards?
Scannable cards are physical cards equipped with QR codes that can be scanned using smartphones to quickly access digital information such as contact details, links, or profiles.
-
2. What can I use these cards for?
Our cards are suitable for business networking, membership systems, event access, and team identification purposes. They are designed to improve efficiency and user experience.
-
3. Are the cards customizable?
Yes, all our products are customizable. You can personalize design elements such as text, layout, QR content, and branding to match your needs.
-
4. How long does production take?
Production usually takes 2–5 business days, depending on the complexity of your order.
-
5. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times vary depending on your location.
-
6. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
-
7. What if I receive a damaged item?
If your item arrives damaged, please contact us within 7 days with photos or videos. We will assist with a replacement or refund.
-
8. Can I cancel my order?
Orders can be canceled within a limited time after purchase. Once production begins, cancellations may not be possible.
-
9. Do the QR codes work on all phones?
Yes, most modern smartphones can scan QR codes directly using their camera or a QR scanning app.
-
10. Do you offer bulk discounts?
Yes, we provide discounts for bulk orders. Please contact us for more details.